Table of Contents
- Introduction
- Data collection
- Purpose of data use
- Data sharing policy
- Cookie Policy
- Data protection practices
- Your Rights
- Children's Privacy
- Policy Changes
- Contact
Join pkpk today
Register1 Introduction
Pkpk is an internationally licensed online gaming platform built specifically for players in Bangladesh. The pkpk Privacy Policy explains how we collect your personal information, what we use it for, and how we keep it secure.
Pkpk believes personal privacy is a fundamental right. That is why we maintain full transparency in how we collect and use your data. pkpk never sells or transfers your information to third parties without your consent.
This Privacy Policy applies to the pkpk website, mobile app, and all related services. pkpk may update this policy at any time, so we recommend visiting this page regularly.
2 Data collection
Pkpk collects your information in two ways — what you provide directly, and what is automatically collected as you use the platform.
Information you provide directly
- Full name, date of birth, and gender
- Email address and mobile number
- Payment details (bKash, Nagad, Rocket number)
- National ID or passport details for identity verification
- Messages and requests sent to customer support
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Platform access time and duration
- Gaming history and transaction records
- Cookies and session data
| Data Type | Collection Methods | Retention Period |
|---|---|---|
| Personal Identification Information | Registration Form | Duration of active account + 5 years |
| Payment Information | Transaction Processing | 7 years (as required by law) |
| Gaming activity | Automatic Logging | 3 years |
| Cookie data | Browser Cookies | Session or 30 days |
3 Purpose of data use
Pkpk uses your information only for specific, legitimate purposes. We never use your data for anything unnecessary.
- To create an account and verify your identity.
- To process deposit and withdrawal transactions.
- To personalize and improve the gaming experience.
- To send information about bonuses, promotions, and offers.
- To prevent fraud, money laundering, and unauthorized activity.
- To meet legal obligations and satisfy regulatory requirements.
- For customer support and complaint resolution.
- To support technical development and ensure platform security.
4 Data sharing policy
Pkpk may share your personal information with third parties only in strictly limited circumstances and under rigorous conditions.
Circumstances Where Data May Be Shared
- Payment Processors: With payment partners such as bKash, Nagad, and Rocket to complete transactions.
- Identity Verification Services: To complete the KYC process with a licensed verification authority.
- Law Enforcement: When required by court order or valid legal process.
- Licensing Authority: To meet regulatory requirements.
Outside the cases above, pkpk does not share your information with any third party. All partner organizations are contractually bound to uphold pkpk's privacy standards.
5 Cookie Policy
Pkpk uses cookies and similar tracking technologies on its website and app. Cookies help improve your browsing experience and remember your preferences.
Types of cookies pkpk uses
- Essential Cookies: Essential for core platform operations.
- Functional Cookies: Used to remember your language preferences and login details.
- Analytics Cookies: Used to understand platform statistics and usage patterns.
You can manage or delete cookies through your browser settings. Note that disabling cookies may limit some features on pkpk.
6 Data protection practices
Pkpk uses industry-standard security technologies and practices to protect your data. Our security framework is regularly reviewed against international standards.
- 256-bit SSL encryption is applied to all data transfers.
- Passwords are always stored in hashed form, never as plain text.
- Data stored on servers is kept in encrypted form.
- Regular security audits and vulnerability assessments are conducted.
- Only a limited number of authorized personnel can access sensitive information.
- An automated monitoring system is active to detect suspicious activity.
7 Your Rights
As a pkpk user, you have important rights over your own data. pkpk respects these rights and helps you exercise them.
To exercise any of the rights above, contact the pkpk support team by email. pkpk will respond to your request within 30 business days.
8 Children's Privacy
Pkpk strictly does not serve anyone under the age of 18. We never knowingly collect personal information from minors. If we are informed that a minor has registered on pkpk, the account will be immediately closed and all associated data deleted.
A note to parents — please keep a close eye on your children to ensure they do not access online gaming platforms.
9 Policy Changes
Pkpk reserves the right to update this Privacy Policy at any time. For significant changes, pkpk will notify you via your registered email address or through a notice on the platform.
Continued use of the platform after any policy update will be considered your acceptance of the revised terms. We recommend visiting this page regularly. The "Last Updated" date at the top of this page always reflects the most recent change.
10 Contact
If you have any questions, concerns, or complaints about this Privacy Policy, please get in touch with the pkpk privacy team.
- Email: [email protected]
- Support Page: View FAQ
Pkpk is committed to responding to all privacy-related requests within 30 business days.